Privacy Policy

1. Information We Collect

VocalRSVP collects information you provide directly, including your name, email address, business information, and any data submitted through our AI chatbot platform. We also collect usage data such as interaction logs, IP addresses, and browser information to improve our services.

2. How We Use Your Information

We use collected information to provide and improve our AI chatbot lead capture services, process appointments, communicate with you about your account, and ensure platform security. We do not sell your personal information to third parties.

3. Data Protection

We implement industry-standard security measures including AES-256-GCM encryption for personally identifiable information (PII), secure authentication via Google Identity Platform, and role-based access controls. All data is stored in encrypted databases within Google Cloud Platform.

4. Data Retention and Deletion

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your personal data at any time. We support GDPR-compliant data deletion including soft delete, hard delete, and full erasure options.

5. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising trackers. Analytics data is collected in aggregate to improve service quality.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also request data portability or restrict processing. To exercise these rights, contact us at jp@vocalrsvp.com.

7. Contact Us

For privacy-related inquiries, please contact us at jp@vocalrsvp.com.